by Shannon Coe, AT Network Program Coordinator
As
people are traveling home from their summer vacations, it is helpful to know what
to expect when arriving at the airport. Travelers with disabilities that use AT devices may have additional concerns about how their devices will be
screened by the Transportation Security Administration (TSA).
I recently attended a webinar entitled 'Travelers with Disabilities and
Medical Conditions'. Even though I myself have
traveled extensively, I was not aware of all of the resources TSA offers for travelers
with disabilities.
www.scioto.com/air-travel-tips-for-people-with-mobility-disabilities |
At
every airport, there are also Passenger Support Specialists (PSS) available
near all checkpoints to provide proactive assistance to travelers with
disabilities. PSS personnel are Transportation
Security Officers and Supervisors who have received special training on
disability etiquette, civil rights and assisting and resolving concerns of
travelers. Now that I know there are
PSS Supervisors at most checkpoints, I will tap into that resource if I need assistance
with resolving any issues concerning my disability.
Below are some helpful tips for travelers with
disabilities:
·
Arrive
at the airport early
·
Know
your needs and communicate
your needs
·
Separate
medically necessary liquids and disability-related devices from your other
property
·
Request
a private screening, if desired
·
Request
that a traveling companion stay with you during screening
·
Request
the assistance of a Passenger Support Specialist (PSS)
If you need to contact TSA’s Disability Branch, please
email TSA.ODPO@tsa.dhs.gov. If you have a civil rights complaint, contact
the Office of Civil Rights & Liberties, Ombudsman and Traveler Engagement. Visit www.tsa.gov for more information.
Have you found TSA to be helpful when you have traveled? How have you and/or your AT been treated during air travel? Put your experiences in the comment box below and thanks for sharing.
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